Book an appointment

How to book an appointment

You can telephone the practice on 0117 9322 108 at 8am to book an on the day appointment.  If you prefer, you can book a non-urgent appointment using our on-line booking service, eConsult using the link below.  It will first ask you to select the problem you want to discuss, then take you to your options for help.   

Types of appointments

Appointments on the day

We run an on the day appointment service as this has been found to be the most effective way to manage our availability.  Please contact the surgery in the morning from 8am on the day that you would like to see or speak to a GP or other healthcare professional. 

We offer a free call back option on our telephone system to avoid our patients having to wait on the phone. This will hold your queue position so you do not lose your place.  

Our receptionists follow strict protocols set out by the doctors and you may be offered a more appropriate service such as a physiotherapist, advanced nurse practitioner or pharmacy referral, depending on your condition.

If your problem is urgent, we may refer this for the attention of the duty doctor who will decide on appropriate action to be taken.

To make sure you are given the correct type of appointment our reception staff will ask you the reason for the appointment. This is so that the information is passed onto the clinician, so they are better prepared for your appointment.

Home visits for the housebound or terminally ill 

Please try to telephone reception before 10am if you require a home visit. Home visits are available by the doctors or advanced care practitioners (ACP’s) attached to the practice for the terminally ill and housebound only.