Important:

Please support the practice by having your Flu and or Covid vaccine with us! Our campaign starts on the 4th October with a clinic here at the surgery. Booking links will be sent throughout September.

Book an appointment

How to book an appointment

You can telephone the practice on 0117 9322 108 at 8am to book an on the day appointment.  If you prefer, you can book a non-urgent appointment using our on-line booking service, eConsult, using the link below.  It will first ask you to select the problem you want to discuss, then take you to your options for help.   

Visit eConsult for online requests

Types of appointments

Appointments on the day

We run an on the day appointment service as this has been found to be the most effective way to manage our availability.  Please contact the surgery in the morning from 8am on the day that you would like to see or speak to a GP or other healthcare professional. Should we be unable to book you in for that day, we will offer for you to use our online e-consult system to request a routine appointment which will be booked for a future date after your request has been triaged by our team. 

When phoning through to the surgery, we offer a free call back option on our telephone system to avoid our patients having to wait on the phone. This will hold your queue position so you do not lose your place.  

For routine (not urgent) requests, if you prefer not to phone and would like to use our online econsult service to request an appointment, please use this link below. 

Visit e-consult for online requests

Our receptionists follow strict protocols set out by the doctors and you may be offered a more appropriate service such as a physiotherapist, advanced nurse practitioner or pharmacy referral, depending on your condition.

If your problem is urgent, we may refer this for the attention of the duty doctor who will decide on appropriate action to be taken.

To make sure you are given the correct type of appointment our reception staff will ask you the reason for the appointment. This is so that we can ensure you are seen by the right person at the right time and the information can be passed onto the clinician so they are better prepared for your appointment.

Home visits for the housebound or terminally ill 

Please try to telephone reception before 10am if you require a home visit. Home visits are available by the doctors or advanced care practitioners (ACP’s) attached to the practice for the terminally ill and housebound only.