Book an appointment

How to book an appointment

To ensure that you book an appointment with the correct clinician, we ask that you telephone the practice using 0117 932 2108 or visiting the practice to make an appointment.

Types of appointments

Appointment on the day

Each day we offer what we call ‘appointment on the day slots’. These slots are for routine matters and cannot be booked in advance. Please contact the surgery in the morning from 8am on the day that you would like to see or speak to a GP. Our receptionists follow strict protocols set out by the doctors and you may be offered a more appropriate service such as a physiotherapist, advanced nurse practitioner or pharmacy referral, depending on your condition.

If there are no appointments left on the day you phone you will be asked to call the surgery the following morning at 8am. If your problem is urgent, we will refer this for the attention of the duty doctor who will decide on appropriate action to be taken.

To make sure you are given the correct type of appointment our reception staff will ask you the reason for the appointment. This is so that the information is passed onto the clinician, so they are better prepared for your appointment.

Home visits

If possible, please try to telephone reception before 11am if you require a home visit. Home visits are available by the doctors or advanced care practitioners (ACP’s) attached to the practice for the terminally ill and housebound only.