Heidi Health

At Close Farm, your care is our priority.

To help us serve you better, we are introducing Heidi, an AI-powered medical scribe that helps us document your consultations more efficiently.

What is Heidi?

Heidi Health transcribes conversations between you and your clinician to create accurate clinical notes and follow-up materials. This means we spend less time on paperwork and more time focussing on you.

There is no element of the AI programme influencing or advising the clinician’s thinking or decision making process – Heidi Health is purely a note taking tool, not a clinical assistance programme. The clinician will double check the accuracy and completeness of the notes before saving them to your clinical record.

Key benefits:

More time for your care: We can concentrate on you rather than note taking and administrative tasks.

Accuracy and efficiency: The salient details of your consult are transcribed accurately in the most efficient way during your consultation.

Streamlined workflow: By simplifying administrative duties, Heidi eases the burden on our clinicians and helps ensure better access to care.

Your data:

Your privacy is essential. Heidi complies with UK regulations (Data Protection Act, GDPR, NHS standards) and hosts all data within the UK. Rest assured, conversations are transcribed in real time with no recordings kept.

If you would prefer your clinician not to use Heidi Health to help them write their notes, please do let them know and they can make sure it is not activated for your consultation.

You can learn more about Heidi here