Patient Participation Group

PIG stands for ‘Patient Participation Group’.  We are an independent group of patients who care about the way in which our surgery is run and the services it can provide.

We are a link between the patients and the surgery and we work with the practice to improve how patient needs are met. We are also a forum to share suggestions and ideas. We are a group of patients who assist the surgery in organising patient education events, health promotion and patient surveys.

We have a nominated Chair and Secretary who determine the agenda items and distribute the minutes of each meeting.

The practice has representatives who attend the meeting and this normally includes the Practice Manager, Assistant Practice Manager, a GP and members of the practice team. 

We hope patients will become more responsible for their own health.  By attending the practice, patients will have a better understanding of the surgery, the challenges it faces, and what the practice is doing to improve things for patients.  The forum allows patients to express any concerns they may have.  Patients will benefit from improved communication between themselves and the staff

The practice will benefit from patients experiences of using the service and be able to ask what is working well or requires improvement.  It allows the practice to have a forum to express ideas for future development.  It also allows the practice to get closer to the community for whom they care

We meet at the surgery face to face at the surgery bi-monthly.

If you are unable to attend meetings but would still like to be a member of the PPG and contribute to the group you can join our Virtual Group

We are trying to set up a virtual PPG so we can engage with our patients who are unable to attend regular face to face meetings.

We will contact the virtual PPG every quarter and ask their opinion on certain aspects of the practice so we can make any changes to our practice.

If you would like to be part of this new and exciting PPG please contact the surgery for further details.

The PPG is not a group dealing with personal medical issues and complaints.  These are personal to you and should be dealt with through the practices complaints procedure or via PALS (Patient Advisory Liaison Service) for any issues relating to the hospital service

If you are interested in joining our group, please complete our registration form below and a member of the group will contact you in due course

No training is needed to become a member of the PPG. The most important things is that you have an interest in the practice and are keen and enthusiastic in taking positive action to help improve the practice for yourself and other patients